Fixing Workplace Communication, Chapter 01
So, I am writing a book with what some would say is an unrealistic goal: fixing workplace communication. With such a goal in mind, I believe ongoing feedback must be an essential part of the …
meetings
Communication Chaos
Organizations are strange. Well, organizations are just fictional entities, so one might argue that the people running the organizations are strange. But something in the organizational context makes people think and behave differently. It is …
The Perfect Communication Tool
You cannot write about workplace communication without being asked, “So, is email more effective than meetings or the other way around? Or maybe we should replace everything with lightweight Instant Messaging like Slack?” We all …
Don’t Let AI Take Over Your Interactions
We humans always prefer to clean up the mess we create instead of avoiding it in the first place. Recycling, for example, seems like a more popular solution than consuming sustainable products. As appealing as …
Question. Everything.
A submissive discussion is not an effective discussion. When the default tendency is to agree with what is being said, the discussion is probably a waste of time. We all have experience with meetings that …
When a Written Monologue is Better Than a Spoken Dialogue
Not everything can be done “offline” using async communication. When done right, real-time face-to-face meetings can have immense value depending, of course, on the nature of the discussion and its goals. Many things we typically …
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Stop Pushing
If you ever led a professional activity in an organization, you either felt compelled or were asked to share a periodical status. The larger the team involved and the more complex the activity is, the …
Schedule Longer Meetings
This is not a mistake. Nor is it clickbait. When meetings are designed to meet a predefined goal, shorter is not always better. In fact, if you have a meaningful goal and a meeting is …
Why Meet-Less Monday Does Not Work
People are frustrated with workplace meetings. Most people are. They feel they have too many of them and that these time-wasting meetings prevent them from doing their job. The real job they are paid to do. This …
Take Your Time
Effective communication requires time and bandwidth. When we communicate on autopilot, we contribute to the typical fragmented, shallow communication that most of us find frustrating. In this issue, we focus on three activities in which …