Fixing Workplace Communication, Chapter 04
I am writing a book with what some would say is an unrealistic goal: fixing workplace communication. With such a goal in mind, I believe ongoing feedback must be an essential part of the writing …
communication flow
BCC magic
Workplace communication is full of problems. You know it; I know it. Most of us accept it, and some try to fix it. With so many problems rooted in culture, technology, and psychology, it is …
The Perfect Communication Tool
You cannot write about workplace communication without being asked, “So, is email more effective than meetings or the other way around? Or maybe we should replace everything with lightweight Instant Messaging like Slack?” We all …
When a Written Monologue is Better Than a Spoken Dialogue
Not everything can be done “offline” using async communication. When done right, real-time face-to-face meetings can have immense value depending, of course, on the nature of the discussion and its goals. Many things we typically …
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Design Your Communication Flow
Communication is not an activity — it is a process. We often mistake communication for a single activity: sending an email, having a meeting, or talking with a team member. But communication is rarely confined …
Your Presentation Should Come Last, Part 1
Most people feel most of their workplace meetings are ineffective. If you think you have too many meetings, you are probably right. But keep in mind that “too many meetings” really means “too many ineffective …